Refund & Cancellation Policy

1. Nature of Digital SaaS Services

DorvaTech Review provides instant access to web-based software, downloadable vector QR standees, automated AI generation quotas, and digital reputation routing tools. Once a payment transaction is completed, platform infrastructure and licensing costs are incurred immediately. Consequently, all sales are final, and no cooling-off period or money-back guarantee applies.

2. User Responsibility Before Purchasing

Before completing any payment or renewing a plan, you are solely responsible for:

• Reviewing plan features, quota limits, and pricing details displayed on our Pricing Page.
• Ensuring you possess an active, verified Google Business Profile or valid review destination URL.
• Providing correct, truthful, and accurate business registration, email, and billing information.
• Verifying that your intended use complies with local laws and Google Business Profile guidelines.

Purchasing an incorrect plan, entering invalid business URLs, lack of customer foot traffic, or deciding not to use the software after payment does not entitle you to a refund.

3. Subscription Cancellations and Renewals

You may cancel your recurring subscription at any time directly through your account dashboard or by submitting a written request to da2862005@gmail.com.

• When you cancel, your subscription will remain active through the end of your current prepaid billing cycle.
• You will not be billed for subsequent billing cycles following valid cancellation.
• No prorated or partial refund will be provided for the remaining days of your active billing period.

4. Company Disclaimers & Limitation of Liability

DorvaTech Review is not responsible or financially liable for:

• Third-Party Actions: Algorithm updates, policy enforcement, review removals, or account suspensions executed by Google, Google Maps, or external review directories.
• Customer Behavior & Misuse: How your customers or employees interact with generated QR codes or whether customers choose to post reviews.
• Service Interruptions: Temporary interruptions caused by third-party hosting providers, cloud outages, or internet connectivity issues.
• Indirect Losses: Any consequential damages, lost profits, lost reviews, or indirect business losses under any circumstance.

5. Right to Modify Pricing, Features, and Policies

DorvaTech Review explicitly reserves the right to modify, adjust, update, or discontinue features, pricing plans, promotional offers, and policies at any time. Any revisions to pricing will apply only to subsequent billing periods and will not retroactively affect existing active cycles.

6. Chargebacks and Fraudulent Disputes

Initiating an unauthorized chargeback or payment dispute with your bank or payment gateway without first contacting DorvaTech support is a material violation of our Terms of Service. In the event of a chargeback, your account will be immediately terminated, all generated QR codes will be deactivated, and we reserve the right to report unauthorized chargebacks to relevant fraud prevention registries.

7. Contact for Billing Assistance

If you have any billing questions, need clarification on subscription renewals, or require help managing your account, please reach out directly to our team: